Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Norfolk Chamber of Commerce’s relationship with you in relation to this website.

The term “Norfolk Chamber” or “us” or “we” refers to the owner of the website whose registered office is 9 Norwich Business Park, Whiting Road, Norwich, Norfolk, NR4 6DJ.  Our company registration number is 49631 in England. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  
• Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  
• You may not create a link to this website from another website or document without Norfolk Chamber’s prior written consent.
  
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Events & Training

Email confirmation of your order will be sent on completion of your order.  This is not a VAT invoice.  Your VAT invoice will be sent to you between 7 days prior and 7 days following the event.  If you require a VAT receipted invoice , please contact us.

Cancellation of Events and Training

All cancellations must be received in writing at least 2 working days prior to the event booked.  Failure to cancel within this period will result in full payment becoming due.

Refund Policy for Events & Training

Orders paid on the Norfolk Chamber Website via Credit card will be refunded to the card only on request.  If no request is made, this amount will sit as a payment on account for future orders.  To request a refund please contact Sarah Ripper at sarah.ripper@norfolkchamber.co.uk

Delivery Policy

Due to the nature of the orders, no delivery is required.

Membership

By joining the Norfolk Chamber you are agreeing to abide by the memorandum and articles of association – to view these click here.

The Chamber reserves the right to refuse or withdraw membership at any time.

Members are asked to advise the Chamber of changes in numbers of employees and company details including change of contact names.

Members subject to taxation are entitled to treat this subscription as a business expense in computing liability for tax. VAT No. 798 4474 72.

Email confirmation of your order will be sent on completion of your order.  This is not a VAT invoice.  A hard copy VAT invoice will be posted to you.

Cancellation of Membership Renewals

Subscription to the Norfolk Chamber is for a calendar year.  This is a recurring annual subscription, payable in full or in instalments.  In the event of non-payment of an instalment the full balance will become due for payment immediately. 

Cancellation of renewals must be received in writing to Caroline Williams at cw@norfolkchamber.co.uk at least one calendar month prior to renewal.  Failure to cancel within this time will require payment of the subscription for that year in full.

All terms and conditions do not effect your statutory rights.

Complaints

All complaints must be received in writing to Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, Norfolk, NR4 6DJ.  All complaints will be dealt with within a acceptable timeframe.